1) We ship your entitlements per batch. The earlier you complete the challenge. The earlier we can verify your runs. The earlier we can ship your shirt and medal. The earlier you can ENJOY your finisher’s entitlements.
2) It takes 2-3 WORKING DAYS for METRO MANILA and 3-5 WORKING DAYS (or possibly more for remote areas) for PROVINCIAL addresses to deliver your entitlements AFTER we have send it to the COURIER. For provincial runners, you will receive email notification regarding the status of your delivery.
3) To those who availed of the GROUP DISCOUNT, we will ship your entitlements AFTER ALL your teammates COMPLETED the challenge
4) Two or more runners with the SAME delivery address will be shipped at the SAME TIME.This is to correctly and manageably track the status of your entitlements.
Should you wish to receive it earlier, kindly inform us.
5) Please submit your runs ON OR BEFORE DECEMBER 03, 2017. This is to ensure the TIMELY DELIVERY of your shirt and medal. Kindly note that there is HIGH RISK of DELIVERY DELAY due to holiday rush. If you submitted your runs after DECEMBER 03, 2017, you might receive your entitlements next year.
Thank you very much.